Support Management overview

Ticket lifecycle management with agent routing, queues, and SLA tracking

support_management Documentation

Generated: 2026-04-12T14:36:49Z

  • Module name: support_management
  • Description: Ticket lifecycle management with agent routing, queues, and SLA tracking
  • Version: 1.0.0
  • Base path: /api/v1/support
  • Category: communication
  • Archetype: service
  • Author: platformkit Team
  • License: MIT

Summary

No summary available.

Tags

  • agents
  • helpdesk
  • sla
  • support
  • tickets

Feature Packages

  • features/agent_console
  • features/agents
  • features/queues
  • features/tickets

Notes

This documentation package is generated from the module’s source declarations in module.go. Regenerate it with:

./scripts/generate_module_docs.sh

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